Please find below our general terms that apply as well as links to specific terms for the Lodge, Pods and Pitches (selectable below).
General pitch terms and conditions
Admission
Admission is only permitted after registering at reception.
Arrivals and departures
Late arrivals must notify the campsite/park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your pitch.
No refunds for inclement weather, late arrivals or early departures.
We recommend that you have holiday insurance
No charging electric vehicles.
Sorry the electricity supply is insufficient for charging vehicles, (only mobility scooters and bicycles allowed to be charged)
Pitches
Pitches will be allocated on arrival. You must follow the management directives when pitching your unit and related equipment.
Dirty water, rubbish and any waste must be disposed of in the indicated areas.
Please be considerate of the natural surroundings, plants and trees. It is forbidden to put nails/tent pegs in trees and to cut any branches, climb on fences or attach guide lines to fences.
Please keep your pitch and the facilities tidy and clean.
Dogs
Dog's are not allowed in or around the toilet facilities
Dog's must be kept on leads and supervised at all times.
All dogs must be exercised off site. Fouling must be cleaned up immediately.
We do not accept breeds/crossbreeds listed in the Dangerous Dogs Act.
General
Ball games are not permitted.
Guests are asked to avoid any noise or nuisance that may disturb other customers.
Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Quiet hours must be respected between 10.00pm and 7.30am.
Occupancy
No hen/stag parties permitted.
Occupancy cannot exceed the number stated on the booking form. A maximum of 6 persons per unit.
Safety
Barbecues are permitted but must be raised off the ground (at least 12 inches) and attended by an adult at all times. Do not put hot pans or disposable BBQ's on the grass until they have cooled to hand touchable.
Children must be supervised by their parents at all times.
Fire extinguishers and first aid kits are available on site.
No rough or disturbing games are allowed at the campsite.
Open fires and fire pits are prohibited. Only charcoal is permitted to be burnt on site but must be raised over 12 inches above the ground.
Electric appliances used on site must not be faulty.
Vehicles
Commercial vehicles (a vehicle used for carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
Converted commercial vehicles must have side and rear windows. They must also have properly fitted external electrical connection points. No putting cables through windows or doors.
The site speed limit is 5mph
Sorry we do not accept continental caravans (Hobby etc)
Visitors
Customers must inform reception prior to their visitors arrival
Customers are responsible for their visitors behaviour.
Visitors must not arrive before 10:30am and leave the premises by 8:30pm.
Visitors must register at reception (this is a legal requirement for us to know how many persons may be on site) and pay their fee on arrival.